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JOANNA POTTER
IT INTERN
Telephone: +123 456 7890 Email: Email: joanna45@gmail.com
Address: 543 Beach Way St., New York, NY, USA 18767
EXECUTIVE SUMMARY
Dedicated professional with over 3 years of experience in IT management.
ACADEMIC BACKGROUND
University of Denka
BA IN COMPUTER SCIENCE | JUNE 2010
– Graduated with honors (GPA: 3.76)
-ITCom Queen, 2009
– Student Council Vice President, 2010
– Member, Junior IT of Denka
Royal School of IT
CERTIFICATE IN PYTHON DEVELOPMENT | JULY 2012
– Short course in Python
– Included on-the-job training with 3 partner companies
– Completed coursework ahead of schedule
CAREER HISTORY
IT Intern
FUSCHIA FEDORA, INC. | JULY 2016-JUNE 2017
– Diagnosed PC/Laptop
– Performed hands-on fixes at the desktop level
– Assisted in developing presentation materials for the management team
IT Intern
MESSY MUSTACHE CO. | JUNE 2017-FEBRUARY 2019
– Prepared new laptops and upgraded from legacy Windows systems to Windows 10.
– Maintained regular and close contacts with all users
– Assisted in hardware roll-outs
SKILL SET & EXPERTISE
– Python
– SDLC
– Kaseya IT Management
– ADP Payroll systems
– Athena EMR
– HTML, CSS, Javascript
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