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I T CONSULTANT
Telephone: +4867235673 Email: [email protected]
P E R S O N A L P R O F I L E
Purposeful IT consultant with 5+ years’ experience in training IT support staff and testing Cerner Care Management
Boston University, Computer Science, 08/2003 – 02/2009
- Time management
- Customer service
- Confident decision making
Bootstep, IT consultant
07/2009 – 05/2013
- Assist clients with IT solutions; prepare written reports on solutions offered.
- Determine changes, evaluate and propose software implementation and recommend the purchasing of new IT systems.
- Lead the company’s tech support team.
ViaRoot, IT consultant
04/2013 – 01/2018
- Worked with leadership to mitigate any risks identified with the Managed Service relationship or the associated applications
- Documented work performed and other technical information for the clients
- Troubleshooted and resolved computer and network related problems