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John Doe

I T  CONSULTANT

Telephone: +4867235673 Email: [email protected]

P E R S O N A L   P R O F I L E

Purposeful IT consultant with 5+ years’ experience in training IT support staff and testing Cerner Care Management

EDUCATION

Boston University, Computer Science, 08/2003 – 02/2009

PROFESSIONAL SKILLS

• Leadership
• Time management
• Customer service
• Confident decision making
• Python
• C++
• Java

CAREER HISTORY

Bootstep, IT consultant

07/2009 – 05/2013

• Assist clients with IT solutions; prepare written reports on solutions offered.
• Determine changes, evaluate and propose software implementation and recommend the purchasing of new IT systems.
• Lead the company’s tech support team.

ViaRoot, IT consultant

04/2013 – 01/2018

• Worked with leadership to mitigate any risks identified with the Managed Service relationship or the associated applications
• Documented work performed and other technical information for the clients
• Troubleshooted and resolved computer and network related problems